Without doubt this is the future, but navigating away from analog to entirely IP is not a feasible single-step process. Rob Saucedo, Director of Surveillance for Hollywood Casino Aurora explains: “We have already begun introducing IP camera technology. With over 1,100 slots, almost 40 tables, including a live poker room to monitor, in addition to the property’s restaurants and hospitality areas detecting and investigating theft, fraud and security threats is a priority for the surveillance team. Illinois-based Hollywood Casino Aurora has upgraded its surveillance system with an integrated solution from Synectics - a decision driven as much by customer service as by security requirements. Powered by Synectics’ Synergy command and control platform, the new system will provide 24/7 surveillance for the 53,000-square-foot Penn Gaming casino located in the Chicago suburbs. Hollywood Casino Aurora’s desire to be a customer service leader extends to its surveillance systems.
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